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1. Introduction & Scope
This Privacy Policy applies to the 7v7v website (https://7v7v.wine) and all its services. It explains in detail what data we collect, why we collect it, how it is used, and the measures we take to keep your information secure.
7v7v believes your right over your own data comes first. That's why this policy is written in plain, straightforward language โ so every user can clearly understand what happens with their data.
When This Policy Applies
This policy applies whenever you open an account, log in, play games, make a payment, or contact the support team on 7v7v.
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2. What Information We Collect
7v7v only collects data that is genuinely necessary to deliver our services. We do not request information beyond what is needed.
| Data Type | What's Included | Reason |
|---|
| Contact Information |
Full name, date of birth, mobile number, email address |
Account Verification |
| Identity Verification |
NID or passport photo (as part of the KYC process) |
Age & Identity Verification |
| Financial Information |
Mobile banking number, transaction records |
Payment Processing |
| Usage Data |
Login time, game history, betting records |
Service Improvement |
| Device Information |
IP address, browser type, operating system |
Security |
| Communication Records |
Support chat, email correspondence |
Quality of Service Control |
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3. How Your Data Is Used
7v7v uses the information it collects only for specific, defined purposes. Full details are outlined below.
- To create, manage, and complete the verification of your account.
- To process deposits, withdrawals, and bonuses.
- To detect suspicious activity and prevent fraud and money laundering.
- To provide customer support and resolve complaints.
- To improve platform performance and enhance the user experience.
- To monitor responsible gaming activity and provide support.
- To meet legal and regulatory obligations (where applicable).
7v7v never uses your data to advertise third-party products or services. A limited amount of data may be used to personalize our own offers and promotions to your preferences โ and you always have the option to turn this off.
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4. Who Your Information Is Shared With
Your personal information is never shared with advertisers, data brokers, or unrelated third parties. However, limited data may be shared with trusted partners as necessary to operate our services.
Payment Providers
bKash, Nagad, Rocket โ only the information required to confirm transactions.
Game Provider
Pragmatic Play, Evolution โ solely for the purpose of managing game sessions.
KYC Partners
Authorized verification services for identity confirmation.
Legal Authorities
Only in response to a court order or lawful legal request.
Key Terms
Every partner is contractually bound to uphold 7v7v's privacy standards. They may only use data for the stated purpose โ nothing else.
7v7v uses cookies โ much like virtually every modern website does. Cookies are small data files stored in your browser that help make the site easier to use.
Essential Cookies
Login sessions, security tokens โ the site cannot function without these.
Mandatory
Functional Cookies
Remembers language preference and theme settings
Active
Analytics Cookies
Page views, usage patterns โ collected for improvement purposes.
Active
Advertising Cookies
Third-Party Advertising Tracking
Inactive
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent 7v7v from functioning properly.
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6. Data Security Measures
7v7v employs multiple layers of technical and organizational safeguards to protect your information.
1
Transmission Encryption
All data transmitted between your browser and our servers is encrypted using TLS 1.3.
2
Storage Encryption
Sensitive data stored in our database is encrypted using AES-256.
3
Access Control
Only authorized personnel may access specific data โ under a strict confidentiality policy.
4
Monitoring & Auditing
Continuous automated monitoring and regular security audits are conducted.
5
Incident Response Plan
In the event of a security incident, affected users will be notified within 72 hours.
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7. Your Data Rights
As a 7v7v user, you have certain fundamental rights that remain in effect at all times.
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Right to Access
You may request to see what information 7v7v holds about you. A full copy will be provided within 30 days of your request.
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Right to Rectification
If any of your information is incorrect, you can request a correction by reaching out to our support team.
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Right to Erasure
After closing your account, you may request that your information be deleted. Some data may need to be retained for a set period due to legal obligations.
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Right to Object to Processing
You can request to opt out of marketing communications or personalized ads at any time.
To exercise any of these rights, email us at support@7v7v.wine or reach out via live chat. All requests will be responded to within 30 days.
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8. How Long We Retain Your Data
7v7v retains each type of data for a defined period. Once it is no longer needed, it is securely deleted.
| Data Type | Retention Period |
|---|
| Account Information | For the duration of your active account + 5 years after closure |
| Transaction Records | 7 years after the last transaction (as required by law) |
| KYC Documents | 5 years after verification |
| Communication Records | 3 years after last contact |
| Cookie Data | Session cookies: until browser is closed | Persistent: up to 2 years |
| Log Files | 90 Days |
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9. Child Protection Policy
7v7v strictly does not serve anyone under the age of 18. We do not knowingly collect any information from children or minors.
If a Child's Information Has Been Collected
If we become aware that a minor's data exists in our system, the account will be immediately closed and all associated data permanently deleted. Parents or guardians may contact us at support@7v7v.wine.
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10. Contact & Complaints
For any privacy-related questions, complaints, or data requests, please don't hesitate to get in touch with us.
Response Time
Within 30 Days
For any disputes regarding our privacy policy, please contact the support team first. If the issue remains unresolved, you have the right to file a complaint with the relevant regulatory authority.